|
|
|
SUE ANN HARKEY
sueann.harkey@cactusbones.com
+ 44 (0)7913 904865
London, England
Profile
Have ten years proven experience in complex business and systems environments, working with cross disciplinary teams, management, and clients through all development phases. From concept to launch of complete redesigns, migration, and new product integration and implementation.
Specialize in dynamic data base driven ecommerce web sites and web application interaction architecture and design. Emphasis on search meta data utilization for faceted proprietary and Endeca run search engines.
Concentration on secure B2C and B2B multi user profile account relationships. Focus on CMS content and localization management using Interwoven and XML. Champion of user centered design techniques.
Background includes graphic design and art direction in entertainment, games, and publishing industries. Four years tenured instructor at Seattle's School of Visual Concepts.
Skills and Abilities
Web development
- Information architecture (IA) with a focus on metadata utilization, search engine and user account strategies
- Navigation, interaction and user interface (UI) design
- Business analysis (BA)
- Content management
- Usability study scripting and orchestration, analysis and final report authoring and presentation
- Special project development of business workflow web applications and initiatives for sales and financial reporting
- Authoring of charter, requirements, and functional specifications
- Creation of Unified Modeling Language (UML) schematics, use cases, flowcharts, site maps, wire frames and personas
- Production of screen mock-ups, templates, and final graphic files
- Quality assurance (QA) test script writing and support
- Hire and direct staff in QA, usability, site optimization, accessibility, legal, marketing, and technical copy writing
- Support throughout development and launch with staff and client training
Art direction
- Brand development
- Product localization
- License and franchise creative direction
- Artist recruitment and development, contract negotiations, art purchasing, vender relationships
- Content and asset management
- Outsourcing of graphic design, production, copy writing and printing
- Scheduling, budgeting, hiring, and staff mentoring
- Style guides and presentations
Graphic design and electronic production
- Online marketing design and development for new promotional features and functionality
- Print design for packaging, books, magazines, games, advertising, and marketing collateral
- Paper engineering
- Print production, pre-press, and press checks
(back to top)
Career History
Tobias and Tobias
February > Present, 2008 London (freelance consultant) www.tobias.tv
User Experience Architect
Information architecture for blue chip fund manufacturer and distributer, financial investment services web 2.0 transformation project.
Provide:
- Content and data audit spreadsheets
- Wireframes of new Endeca faceted search facility
- Wireframes of client and account management secure sites
- Interactive prototype
Tobias and Tobias is a London agency that provides full service design and build solutions for financial and ecommerce web sites.
(back to top)
LBi
October > December, 2007 London www.lbi.com
User Experience Architect
- Designated to the Wealth and Health portfolio. Assigned to lead the design of a prototype for a large investment banks intranet.
LBI is the leading European full service and fully integrated digital agency network servicing clients with marketing and technology solutions.
(back to top)
Betfair
January 2006, > August 2007, London betfair.com
Sr. Information architect
Product launches include:
- Betfair portal redesign
- Multiples Bet Sporting Exchange product release
- Aggregated Football Zone product release
- Starting Price Bet Sporting Exchange product release
Betfair is the world's leading online betting exchange with 90 per cent of the world betting exchange market, a concept it has pioneered which allows punters to choose their own odds and bet against each other.
Betfair serves over 80 million page views per day on up to 3,000 different betting markets. Supporting 5 million transactions a day and processing more than 300 bets a second from 100,000 active users.
(back to top)
Video Island
July > December 2005, London (freelance consultant) screenselect.co.uk
UI and usability consultant for screenselect.co.uk
- Site behavior evaluations and competitor reviews
- Analysis of usability studies
- Assessment of works-in-progress prior to launch
- Provide UI solutions in Photoshop page mock-ups and reports
Video Island delivers online DVD subscription services. Its ScreenSelect brand has merged into the acquisition of LoveFilm.com. It provides a white label DVD subscription modules for the UK's largest national brands: Tesco, ITV, MSN and easyGroup.
(back to top)
Getty Images
July > September 2005, image.net, London (fixed contract) gettyimages.com
image.net
Media Manager details
Project Manager/Business Analyst
- User interface design of white label shopping cart feature for Getty Images Media Manager 5.4 product launch
- Business analyst
- Requirements gathering, flowchart schematics, and functional specifications authoring
- Project management
Getty Image's Media Manager is an on-demand digital asset management service that efficiently streamlines the creation, management and distribution of digital assets and marketing materials. I was contracted by image.net the London firm who develops the Media Manager product after Getty acquired Digital Vision where I was previously working.
(back to top)
Digital Vision ltd.
October 2002 > June 2005, London, New York digitalvision.com.
Site Director/Web application design specialist
- User interface design for ecommerce web site and new backend web application tools
- Redesign and launch of ecommerce web site supporting three currencies, six languages, and three digital asset types
- Information architecture, annotated wireframes and page mock-ups
- Requirements gathering, flowchart schematics, and functional specifications authoring
- Business analysis, work directly with senior management in establishing and authoring business charters and requirements for new development
- Content management and localization
- Usability study design, recruitment, orchestration, analysis and final report presentation
- Conduct of contextual usability interviews with in-house end users and key account clients
- Evaluate and provide solutions for improved user experience, client services and data integrity
- Project management
- Outsourcing and staffing of QA testing
- Introduction of production methods, procedure tools and documentation systems
- Staff and client training
- Oversee small web design team and online marketing presentation and tools
Digital Vision was a leading publisher of royalty-free image and multi-media content for the creative industry. They were acquired as a wholly owned brand by Getty Images in spring of 2005. Their ecommerce web site sold three digital asset types (images, motion clips, audio tracks) in three currencies (£/$/€) and localized into six languages.
(back to top)
Getty Images
September 1998 > June 2002, Seattle
gettyimages.com
Information architect / user interface designer II 2000 > 2002
- User interface design and implementation of new features and functionality on ecommerce web sites and proprietary backend web applications: user dashboards, custom online discounting tool, and financial sales reporting
- Information architecture
- Use case business requirements analysis and authoring
- Creation of flowcharts, site maps, scenarios, personas, and functional specifications
- Production of screen mock-ups, templates, and final graphic files
- Provide integrated support and solutions to usability studies and reports
- Support to software engineers and QA specialists throughout the development cycle
Senior web designer: 1998 > 2000. photodisc.com (now retired)
- Oversee all marketing design and development for new promotional features and functionality
- User interface design and implementation of site localization
- Design and delivery of all online advertising campaigns
- Redesign of online CD store
- Design and HTML for stand alone e-newsletters
- Design and preparation of templates and final web graphics
- Print design for marketing and brand product collateral, and trade show displays
Getty Images is the leading provider of imagery and film to communications professionals around the world. The first company to license imagery via the web, moving the entire stock photography industry online. gettyimages.com serves an average of 2.3 million unique visitors each month. Nearly 100 percent of the company's visual content is delivered digitally.
(back to top)
Unapix/Miramar
1998, Seattle
Art Director
- Art direction for home video and CD product line packaging, advertising and marketing collateral
- Outsource of all graphic design, illustration, copy writing and production for over 95 titles
- Budgeting, scheduling, and staffing
- Supervision of small in-house production staff
- Worked within strict licensing guideline directives from third party providers; PBS, The Discovery Channel, The Learning Channel, and United Airlines
- Strategic development, team formation, art direction, IA, UI, graphic design, production, and specifications
for film ecommerce web site launch thehorrorshop.com (now retired)
Unapix/Miramar was a small film and music publisher and distributer which licensed titles from independent TV producers such as the Discovery Channel and PBS.
(back to top)
Wizards of the Coast
1995 > 1998, Seattle
wizards.com
Art Director / Senior Graphic Designer
- Art Direction of over 1200 illustrations for their leading brand,
Magic: The Gathering trading card game
- New brand development
- Intellectual property concept and development
- Product localization
- License and franchise creative direction
- Artist recruitment and development, contract negotiations, art purchasing, vender relationships
- Content and asset management
- Scheduling, budgeting, hiring, and staff mentoring
- Style guides and presentation
- Graphic design and production of game packaging and components, marketing collateral, event displays, print ads, logos, and books
- Managed a team of graphic designers, copywriters, and production staff
- Prepress, print production, and press checks
- Art direction for photo shoots, advertising campaigns, and product shots
- Magazine art direction, design and production
awards
- Selected Juror and awarded Art Director for the Fourth and fifth Annual Spectrum International Competition for Fantastic Art, 1997, 1998
- Best overall Collectable Card Game Art, Reader's Choice Award, SCRYE Magazine, 1996
- Best Graphic Presentation of a Board Game, 1996 Origins Award
Wizards of the Coast, Inc., a subsidiary of Hasbro, Inc., is a worldwide leader in games and entertainment products. Their premier trading card game, Magic: The Gathering, has several billion Magic cards in circulation, available in 70 countries and nine languages. Their popular Pokemon franchise from Nintendo proved a similar success.
(back to top)
Outside Magazine
1994, Santa Fe
outside.away.com
Type manager
- Page finishing and copy fitting
- Worked closely with both the managing editor and art director
- QuarkXPress template maintenance
(back to top)
Whiteheat
1993 > 1994, Santa Fe
whiteheatltd.com
Pop-up book art production and design
- All phases of pop-up book design and production
- Paper engineering
- Art direction
- Assemblage and print production
- Prototyping and mock-ups
- Worked within strict style guidelines from clients: Disney, Chronicle, Simon & Schuster, Disney, Scholastic, and Dutton.
(back to top)
Santa Fe New Mexican
1992 > 1993, Santa Fe
santafenewmexican.com
Advertising Production Supervisor
- Supervision and training of staff for a new eight person in-house ad design and production department for New Mexico's largest daily newspaper
- Ad and collateral design and production
(back to top)
The Village Voice
1991, and 2002, New York
villagevoice.com
Macintosh Consultant / page layout
- Initiation and training of art department staff in Macintosh systems, graphic applications, prepress, and electronic print production
- Copy fitting and layout
(back to top)
Roger Black, Inc.
1990 > 1991, New York
daniloblackusa.com
Production Manager, Mother Earth News Magazine
- Layout, production, file management, and prepress
- QuarkXPress page template, H&J table development, and maintenance
(back to top)
Grove Press
1987 > 1989, New York
groveatlantic.com
Assistant to the Art Director
- Cover and jacket design, illustration and presentation
- Catalouge layout, type spec'ing, paste-up and mechanicals
- Photo and art research and preparation
- Trafficking
(back to top)
Semiotext(e) / Autonomedia Press
1985 > present, New York
autonomedia.org
graphic design and illustration
- Book jackets and cover design and illustration
- Book interior design and production
- Prepress, print production, and press checks
(back to top)
New York Magazine
1984 > 1987, New York
newyorkmetro.com
Art Production
- Layout, paste-up, and mechanicals
- Typositor, and stat camera operation
More art production for magazines includes:
- New Woman Magazine
- American Health Magazine
- Spy Magazine
- Guitar World
- Millimeter
- Ear
(back to top)
instructor
School of Visual Concepts 1998 > 2002, Seattle.
svcseattle.com
- Tenured instructor in QuarkXPress, Adobe Illustrator,
Electronic print production
- Class curriculum and source material creation
Univ. of Washington certificate program -- 2001
- Instructor for Graphic Production for Print and the Web, QuarkXPress
(back to top)
Awards
- Selected artist from the juried competition, DPI (Digitally Propelled Ideas) exhibition at Kellogg Univ. Art Gallery, CA St. Polytechnic University, Pomona, 2000.
- Selected Juror and awarded Art Director for the Fourth and fifth Annual Spectrum International Competition for Fantastic Art, 1997, 1998
- Best overall Collectable Card Game Art, Reader's Choice Award, SCRYE Magazine, 1996
- Best Graphic Presentation of a Board Game, 1996 Origins Award
- Best Cover Design, 1996, The Seattle Arts Festival
- Addy for typography on Santa Fe Trails Metro ID, New Mexico, 1992
Applications
- Photoshop
- QuarkXPress
- Illustrator
- BBEdit
- HomeSite
- Axure
- VisualSourceSave
- Microsoft Office
- Visio
- HTML
- CSS
- Macintosh and Windows platforms
Associations
- American Institute of Graphic Arts (AIGA)
- Association for Computing Machinery, Special Interest Group on Computer-Human Interaction (ACM SIGCHI)
URLs
betfair.com, Sr. Information Architect, 2006-07
screenselect.co.uk, UI and usability consultant, 2005
jivamuktiyoga.co.uk, webmaster, site design, 2004-07
digitalvision.com, Site Director / web application design specialist, 2002-05
gettyimages.com, user interface designer, 1998-2002
samadhi-yoga.com, site design, webmaster 2000-02
(back to top)
|